On 19^th February 2010 the first BEC group in Mantrac Tanzania was presented with certificates after successfully completing their course. The certificates were presented by the Managing Director of Mantrac Tanzania Mr. Edmund Martin-Lawson in the presence of the Tanzania management Team. The group members are Tom Mahinya (Training Coordinator), Glenn Malya (Machine sales Rep), Primus Herman (AFM Sales Manager) and Jimmy Kingsley Davies (Parts Sales Manager-Tanzania).The group started the course in June 2006. This achievement has been a result of their hardwork, diligence and commitment to ensure that they come out successful. The company is proud to have these managers as the pacesetters for the follow up groups in the business.

Congratulations and keep up the BEC spirit on!

After one and half year of close follow up, Mantrac Tanzania finally signed a contract to supply 25MW Emergency and Backup Capacity Program with Zanzibar Electricity Corporation (ZECO).

The deal started in May 2008, when the Island experienced 1^st major blackout because of failure of submarine cable (21^st May – 19^th June). The deal was not concluded by that time due to various reasons. Mantrac Tanzania through its Power Systems department looked this as an opportunity and established very good relationship with customer, addressing our product support capability and kept eye on every development.

At the end of last year, the Island was hit again with another major blackout that went on for more than three months. This is when power system team put more effort and concentration of which at last made things to happen. “It was not an easy deal, there was stiff competition coming from both outside and inside the country; our key success factors were quality of our proposal presentations, our strength in product support and maintaining good relationship with the customer”, mentioned James Serre, Sales Team Leader – Power Systems. A very significant contribution also came from Mr. Islam Tag Eldin, the Power Systems Area Manager – East Africa who went ahead negotiating with the various donors from Europe and America on behalf of the customer for financial support just to demonstrate how Mantrac teams up with customers to get them complete solutions. 

The deal started with a proposal to supply only equipments (quantity of 32 * XQ1000, MV Switch gear and Step up transformer) but was then finalized to be a turkey project comprising of all civil work from bush clearance, electromechanical works, installation of the equipment, testing and commissioning.

Zanzibar Island is a semi-autonomous part of the United Republic of Tanzania with total area of 2643km² and population of about 1.4m. Zanzibar's economy is based primarily on the production of cloves and Tourism is a major foreign currency earner. Main source of energy is through sub-marine cable from Tanzania mainland.

Mantrac Tanzania is pleased to announce a special CSA package for Caterpillar Machines, Engines and Generators owners.   

This package comes with One Free Service for any new 1 year contract, and/or Two Free Services for 2 year contract signed in the month of March and April 2010. Signing-on to a Mantrac CSA gives our customers absolute freedom in the day-to-day inspection and maintenance of their equipment, thus enabling the customer to concentrate on their core business, whilst Mantrac takes care of the rest of the burden.

Mantrac CSA gives amongst other benefits:

v  24hour exclusive emergency support and response from the product support team;

v  Hourly labour charges enjoy substantial rebate on standard price when Mantrac is called to perform a service – approximately 10% discount is enjoyed;

v  Parts used for Preventive Maintenance (PM) contracts also attract a whopping 15% discount on the total parts used for services (i.e. 250hr, 500hr, 750hr,1000hr, 2,000hrs, 3,000hrs and 6,000hrs) compared to standard over-the-counter parts pricing;

v  Schedule Oil Sampling (SOS) – enables you to know the internal health of all fluid compartments like engines, transmissions, pumps, final drives, motors etc. It is carried out during every routine servicing - Oil samples are taken and sent to Mantrac’s Laboratory in Mwanza. Critical elements are trended, these include: Wear Elements, TBN, Water Content, and Viscosity;

v  Periodic Inspections (Visual and Technical) are performed;

v  Documented service reports and history of activities are recorded for owners’ usage.

v  Keep Maintenance Records for all Machines, Engines and GenSets;

v  Mantrac provide all tooling and equipment required to carry out Planned Maintenance and General Repairs;

v  Mantrac supplies all parts and oil required for the PM Maintenance;

v  Maintenance Planning & Scheduling through Caterpillar MCS software;

v  Mantrac manage Cat Warranty to ensure Caterpillars support is maximized;

v  Emergency Breakdown Coverage;

v  Cat Engine Oil which meets ECF-1, CI-4 Specifications is used for all oil changes;

v  A monthly report is produced to detail machine performance, current hours, monthly hours worked, monthly machine availability and key maintenance events for all GenSets running as prime power;

v  Payment is made one year in advance for one year contracts, or be split in two installments for two years contract. This means customers do not have to concern themselves with future price fluctuations or any upward price adjustments.

v  Additionally, you will receive a complimentary CSA Polo-Shirt and specially designed baseball cap for your loyalty.  

Please do well to contact Mr. Jimmy Kingsley Davies on +255 767 552009 for price list per model for years 1 and 2 as may be required as well as for further clarification on this great offer or any other Mantrac Maintenance and Repair option available. Our Parts and Service Sales Representatives will also be available to answer your queries.