Parts - Capabilities

Mantrac has a number of capabilities to offer in terms of supporting our customers at our central parts store. This helps increase our day to day efficiency and the long term value of projects involving our equipment.

With its vast in-country parts inventory, Mantrac is well placed to protect customers against unexpected downtime.

Our parts branches are open 6 days a week with flexible working hours according to our customer convenience; where our customers can meet our well trained Parts Counter Engineers for any consultation in parts selection and for any advise that may reduce their owning and operating costs.

Mantrac computerized parts-inventory system gives us immediate access to stock levels in our branches and from Caterpillar worldwide. Any part that can be sourced from our local network will be supplied within 24 hours from ordering. In addition, Mantrac sales team regularly calls on customers to assess and meet all their requirements from spare parts.

Branch Warehouse Size (m2) No. of lines stocked Availability
Stock Total
Dar Es Salaam 520 9376
95% 77%
Mwanza 610 9768
89% 65%
Moshi 49 198
- -
             Lead Times
Branch Method Class Time
Dar Es Salaam
Sea
 
Air
 
Courier
Stock
Emergency
Stock
Emergency
Emergency
78 days
68 days
12   days
12 days
13   days
Mwanza
Sea
 
Air
 
Stock
Emergency
Stock
Emergency
88 days
87 days
11 days
9 days
Moshi
Sea
 
Air
 
Stock
Emergency
Stock
Emergency
103 days
103 days
20 days
18 days

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